In the current Corona virus (COVID-19) situation we are working hard to get all orders despatched on time. However, once they have left our warehouse and passed on to the courier delivery network, we are in their hands.
We believe they are also working very hard to deliver your items on time, but with the unprecedented demand at this time and we have found they are not always managing to achieve this.
We therefore ask for your understanding and patience during these difficult times.
Consequently, we cannot guarantee that if you choose an expedited delivery option that the delivery time will be maintained and as this is out of our control we will not be providing refunds for upgrades shipping times that have arrived late.
If this is unacceptable we recommend you chose the economy or free delivery option.
Keep Well & Stay Safe
Looking after our Team and our Customers.
We are able to deliver orders as normal.
Here at RC-Hobbies, We have put into place a number of measures to safeguard our team and customers which we would like to tell you about.
First we have introduced working practices as recommended in the Coronavirus (COVID-19): UK government response, and continually monitor these recommendations for any changes.
These include asking any of our employees who exhibit symptoms or have any family members with symptoms to stay at home and self-isolate.
We currently have ample stocks and resources; this will enable us to continue to supply our many customers for the foreseeable future.
Be calm stay safe.
We are pleased to offer FREE deliver on all orders over £100 for delivery within the UK mainland.
We deliver to the whole of the United Kingdom including the Highlands and Offshore Islands including the IOM and Northern Ireland.
We can also deliver to many parts of Continental Europe, to find the cost simply enter your Country at the Checkout.
We offer a choice of shipping methods, please choose your preferred shipping at the checkout.
Please note working day generally means Monday to Friday excluding national holidays.
However, at busy times of year or when we are experiencing adverse weather conditions, the couriers are not always able to achieve this and we would ask for your patience.
The shipping cost is calculated at the checkout depending on the shipment method chosen.
Combined shipping charges apply so when ordering several items you only pay one delivery charge making further savings and delivery is free for orders over £100.
Warranty on items bought for Christmas presents
If you are buying an item for a Christmas present then just tell us in the comments section of your order and we will be pleased to start your warranty on Christmas day.